Privacy Policy & SMS Communications Policy
Effective Date: April 15, 2025
Last Updated: June 20, 2026
MediFlex Talent Solutions Inc. (“MediFlex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy & SMS Communications Policy explains how MediFlex collects, uses, discloses, and protects personal information, including information collected through our website, recruitment services, telephone conversations, and SMS/text messaging communications.
MediFlex Talent Solutions Inc. (“MediFlex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy & SMS Communications Policy explains how MediFlex collects, uses, discloses, and protects personal information, including information collected through our website, recruitment and staffing services, telephone conversations, email communications, and SMS/text messaging.
1. Information We Collect
Depending on how you interact with MediFlex, we may collect personal information including:
- Name and contact information
- Email address
- Telephone and mobile phone number
- Employment and professional information
- Resume and career-related information
- Information provided when applying for employment opportunities
- Information provided when requesting information about our services
- Communications and correspondence with MediFlex
- Information submitted through forms on our website
- Information necessary to provide recruitment and staffing services
- Information relating to your interactions with our recruitment team
- Technical information associated with your use of our website
We collect information that is reasonably necessary for our recruitment, staffing, business, and communication activities.
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2. How We Use Your Information
MediFlex may use personal information to:
- Provide recruitment and staffing services
- Communicate with candidates, clients, and prospective candidates
- Contact candidates regarding employment opportunities
- Schedule interviews and recruitment-related activities
- Provide updates regarding applications and recruitment processes
- Communicate with clients regarding staffing and recruitment services
- Send service-related notifications and reminders
- Send SMS/text messages where appropriate consent has been obtained
- Send marketing or promotional communications where permitted by applicable law
- Respond to inquiries and requests
- Match candidates with employment opportunities
- Improve our website, services, and recruitment processes
- Maintain business and communication records
- Comply with applicable legal and regulatory requirements
3. SMS / Text Messaging
If you provide your mobile telephone number and consent to receive SMS/text messages from MediFlex, we may use text messaging to communicate with you regarding recruitment opportunities, interview scheduling, application updates, staffing services, appointments, reminders, and other communications relevant to your relationship with MediFlex.
Consent to receive SMS communications may be obtained verbally during a telephone conversation with a MediFlex representative or through another permitted method.
Message frequency may vary depending on your interaction with MediFlex.
Message and data rates may apply depending on your mobile carrier and plan.
Your consent to receive SMS messages is voluntary and is not a condition of employment or the purchase of any service.
MediFlex does not send SMS communications for commercial or promotional purposes where the required consent has not been obtained.
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4. SMS Consent
MediFlex may obtain express consent to send SMS/text messages verbally during a telephone conversation with a MediFlex representative.
During the consent process, the representative may explain that MediFlex would like to communicate with the individual by text message, the general types of messages that may be sent, and how the individual can opt out of future SMS communications.
The individual may provide an affirmative verbal agreement to receive SMS communications.
Where verbal consent is provided, MediFlex may maintain a record of the individual’s consent in its business or recruitment records, including the date consent was provided and the telephone number associated with the consent.
By providing consent, you agree that MediFlex may send SMS/text messages to the mobile telephone number provided for the purposes discussed during the consent process.
Consent may be withdrawn at any time.
5. How to Opt Out of SMS Messages
You may stop receiving SMS messages from MediFlex at any time by replying STOP to a MediFlex text message.
You may also contact MediFlex directly to request removal from SMS communications.
After receiving an opt-out request, MediFlex will take reasonable steps to stop sending further SMS communications, except where a message is necessary for a permitted business, transactional, legal, or other non-promotional purpose.
For assistance with SMS communications, reply HELP or contact MediFlex using the information provided below.
6. SMS Privacy and Mobile Information
MediFlex Talent Solutions Inc. does not sell or rent mobile telephone numbers or SMS opt-in information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties.
MediFlex may use trusted third-party service providers to facilitate the delivery of SMS messages and other communications on our behalf. Such providers may process information that is necessary to provide the requested messaging service, but they are not permitted to use mobile information or SMS opt-in data for their own marketing or promotional purposes.
MediFlex will use SMS consent information only for the purposes for which consent was provided and as necessary to provide the requested communications or comply with applicable law.
7. Sharing of Personal Information
MediFlex may share personal information with trusted service providers, technology providers, clients, and business partners where reasonably necessary to provide our services, operate our business, communicate with you, process applications, or comply with legal requirements.
For example, information may be shared with service providers that support our website, recruitment systems, communications, scheduling, customer relationship management, and business operations.
Where candidate information is shared with a prospective employer, MediFlex will provide information that is relevant to the applicable recruitment opportunity and as permitted by applicable law.
MediFlex does not sell personal information to third parties.
8. Recruitment and Employment Information
If you submit your information or resume to MediFlex for recruitment purposes, we may use that information to evaluate your qualifications and match you with employment opportunities.
Where appropriate and permitted by applicable law, we may share relevant candidate information with prospective employers in connection with recruitment opportunities.
We may contact candidates by telephone, email, or SMS where appropriate consent has been obtained or where otherwise permitted by applicable law.
9. Data Security
MediFlex takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.
10. Data Retention
MediFlex retains personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and recruitment records, and to comply with applicable legal, regulatory, contractual, or accounting requirements.
SMS consent and opt-out records may be retained as necessary to demonstrate compliance with applicable laws and communication requirements.
11. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and improve our services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of certain areas of our website.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
MediFlex is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to or correction of your personal information.
You may also have the right to withdraw consent to certain uses of your personal information, subject to applicable legal, contractual, or business requirements.
To make a privacy-related request, please contact MediFlex using the contact information provided below.
14. Compliance With Canadian Anti-Spam Legislation
MediFlex is committed to complying with Canada’s Anti-Spam Legislation (“CASL”) and other applicable privacy and electronic communications laws.
Where CASL applies, MediFlex will obtain appropriate consent, provide identifying information, and provide a readily accessible unsubscribe mechanism as required by law.
For SMS communications, recipients may generally unsubscribe by replying STOP.
MediFlex maintains records of consent and unsubscribe requests where reasonably necessary to demonstrate compliance with applicable requirements.
15. Changes to This Policy
MediFlex may update this Privacy Policy & SMS Communications Policy from time to time to reflect changes to our business practices, technology, legal requirements, or communication practices.
Any updated version will be posted on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy & SMS Communications Policy, your personal information, or SMS communications from MediFlex, please contact us:
MediFlex Talent Solutions Inc.
Canada
Website: https://www.mediflextalent.com
Email:Â contact@mediflextalent.com
Phone: (647) 915-2250
If you no longer wish to receive SMS communications from MediFlex, you may also reply STOP to any MediFlex SMS message.